Technology

Meta, TikTok and X face new Kenya pressure

A smartphone displaying social media applications used for communication and sharing information in Kenya.
Photo: KHALIL AHMAD ABUBAKAR

Social media has become part of everyday life in Kenya. People use platforms such as Facebook, Instagram, TikTok and X to share news, run businesses, keep in touch with friends and follow public discussions. But as online activity continues to grow, the Kenyan government wants technology companies to take greater responsibility for what happens on their platforms.

A proposal by Kenya's Ministry of Information, Communications and the Digital Economy could require major social media companies, including Meta, TikTok and X, to report illegal activities taking place on their services to the Communications Authority of Kenya. The proposal is contained in the Kenya Information and Communications Amendment Bill 2026, which seeks to introduce a new section regulating digital platforms.

Under the proposed changes, companies would have to report unlawful activities such as cyberbullying, sexual exploitation and impersonation, alongside the steps they have taken to address them. Other concerns include online harassment, identity theft, fraud, phishing and the sharing of private information without someone's consent. The platforms would also be expected to provide details about their services in Kenya and establish ways for users to submit complaints and seek help when problems arise.

In simple terms, the government wants social media companies to do more than remove harmful content when users complain. They would also have a formal responsibility to report certain unlawful activities to the regulator and explain how they responded. The Communications Authority would maintain a register of digital platforms, monitor compliance and help handle user complaints. The proposed rules would apply even to companies based outside Kenya if they provide services to people in the country.

For ordinary users, the change could bring some welcome improvements. Anyone who has experienced online harassment, fake accounts or scams knows how difficult it can be to get a quick response from a large technology company. Stronger complaint systems could make it easier to report problems and get action. It could also encourage platforms to take issues involving child exploitation, impersonation and other serious forms of abuse more seriously.

However, there is another side to the discussion. Social media is not only a place for entertainment; it is also where people express opinions, question public decisions, discuss politics and share information. If the reporting rules are too broad or poorly enforced, companies might become overly cautious and remove content simply to avoid regulatory trouble. That could affect people who are expressing legitimate opinions or discussing sensitive public issues.

This is why the balance between online safety and freedom of expression matters. Protecting users from abuse should not mean making people afraid to speak freely. Clear definitions of illegal activity, fair complaint procedures and proper oversight will be important if the proposed rules move forward. Users should also have a way to challenge decisions when their posts or accounts are wrongly restricted.

It is worth noting that the proposal is not yet an active law. It is part of a proposed amendment, so the final wording and the way it would be enforced still matter. The government will need to make sure that stronger platform accountability does not come at the expense of privacy and basic rights.

The debate over Kenya social media rules is therefore about more than Meta TikTok X Kenya or the companies themselves. It concerns the millions of people who depend on these services every day. If handled carefully, the proposed changes could make online spaces safer while giving users better ways to seek help. But the real test will be whether Kenya can address illegal online activity reports without limiting the freedom that makes social media useful in the first place.

Sources

  1. www.businessdailyafrica.com/bd/corporate/technology/meta-tiktok-x-to-face-illegal-online-activity-reports-in-kenya-5658292
  2. ceadigilaw.org/en/blog/kenya-proposes-platforms-report-unlawful-activity/

Version 1.0. Kobo Daily stories are edited before publication and updated as facts change. Spotted an error? Tell our editors.